Gaps in at-home elderly care services that Senior Care Genie is filling
There is no denying that with the increasing pace of life and time management challenges, senior care services such as elder care homes and at-home elderly care are becoming a sought after option for ensuring the wellbeing and daily life maintenance of the elderly. However, there still remain many inhibitions and trust issues regarding the quality of care that at-home senior care can provide to one’s ageing loved ones, along with the anxiety of the possibility of abuse and neglect. Finding trained staff and carers becomes another hurdle and challenge for people searching for a kind of assistance that can enable optimal and skilled care to the seniors.
Moreover, the stigma attached to seeking elderly care services hampers families to explore options that can offer improved quality of living for the elderly and unfaltering attention to them, and further steers them away from finding the right solution to their requirements and needs. Additionally, the general at-home care services are usually unable to meet the families’ expectations and have an inadequate approach towards quality senior care.
SeniorCareGenie fills this gap through comprehensive at-home eldercare services that include a meticulous caregiver profiling process, detailed medical assessment of the elderly and personalized care programs that align with families specifications and expectations. Following are the ways we are eradicating the potential challenges that at-home care can pose to one’s ageing loved ones in the absence of a methodological, ethical and quality approach and processes.
The challenge of finding trained & skilled carers
Finding trained staff for the specific medical condition of the elderly is one of the challenges many families might face when looking for at-home senior care, as the usual approach lacks rigorous training of the carers. Training of caregivers is a continuous process as every family will have a different health and lifestyle scenario of the seniors along with varied specifications.
SeniorCareGenie trains the carers or staff according to these specifications after a detailed study of the families’ expectations and the elderly’s medical history. So, for a senior with difficulties in daily life activities and for an elder afflicted with a medical condition like diabetes, the curriculum and framework of training that their carer would have to undergo will be different.
The challenge of miscommunication with caregivers
It might be complex for the families to get accustomed to the presence of a caregiver, but the carers face the same challenge in the absence of a smooth transitioning process. For the quality of elderly care to remain uncompromised, a collaborative effort from both the families and staff is required from the very beginning.
Our processes ensure an open conversation with families wherein the onus for making the transition of the carer in the new environment easier lies on the shoulders of both us and the families. They are requested to be upfront about their systems, lifestyle, and difficulties, followed by a customized training of carefully chosen caregivers to align with the information we get. This process ensures no miscommunication and gap between the carer and the families so that the overall experience remains highly synergic.
The challenge of finding trained dementia care staff
We have a very detailed process of assessing the condition of the elderly needing dementia care wherein we visit their homes with a specialist and a trained nurse to consolidate our understanding of their specific requirements, behavioural symptoms and severity of the condition.
After a thorough analysis of their medical history comes the part of shortlisting the caregiver who will prove to be an excellent fit to the elderly, followed by training geared at making the carer proficient in managing the symptoms of the senior, their preferences and the families expectations. Moreover, we train three caregivers at a point in the specific condition of the elderly to effectively navigate any unforeseen circumstances or emergencies of the assigned carer that requires prompt replacement.
The challenge of finding elder care with a human touch
Our caregivers and carers are trained and ingrained with an approach wherein they assist your ageing loved ones as a family where no tasks taken is deemed big and small. This effectively eradicates the worries and anxiety of families regarding issues like neglect and abuse. Given that there is no hindrance to the carers’ responsibility towards the senior they are appointed to, additional responsibility is not a burden until and unless their services are not impaired and halted.
The challenge of keeping caregivers motivated
We have regular counselling sessions with the staff and caregivers to keep a tab on how they are accommodating to the environment and if they are facing any specific challenges, and any scope for improvements. Our regular call sessions and counselling efforts keep the staff motivated and us updated on the happenings related to the elderly.
The challenge of finding quick yet quality eldercare service
After hopping on a detailed call with the families regarding their requirements, we provide quick service to them, whether assigning a suitable carer or replacing an existing one, within 3 hours. Also, the families that connect with us and continue with our services get access to our other elder care services on a priority basis.
As a senior living consultant & senior care service & equipment provider, we aim to make the families feel as comfortable and assured as possible with the at-home elderly care solutions we provide while ensuring that the elderly can enjoy dignified, independent, and happy living. If you are looking for elderly care services at home or a home attendant for the elderly, contact us for more details! We have tailored made programs suiting your requirements best.
